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Help CenterConnecting Google Ads accounts

Why a Google connection expires and how to reconnect

The common reasons Google revokes access to Google Ads, what stops working, and how to restore the connection.

chiliad reaches Google Ads with access you grant through a Google login. Google can end that access without warning, and when it does the connection shows as expired.

Common reasons

  • The password of the Google login was changed.
  • Access was removed in the Google account's security settings, or by a workspace administrator.
  • The login lost access to Google Ads, for example when someone left the company or a client removed the user.
  • The access was not used for a long time.

What stops and what keeps working

  • Stops: syncing account and campaign data, listing accounts, GAQL Lab queries, and syncing Google's execution records for accounts reached through that login.
  • Keeps working: your scripts. Loaders already pasted into Google Ads keep fetching code and settings and reporting their runs, because they do not depend on this connection.

How to reconnect

  1. Open Settings β†’ Google Ads.
  2. Click Reconnect on the expired connection.
  3. Sign in with the same Google login and approve the consent screen.

Accounts, scripts, assignments and per-account values stay exactly as they were.

Avoiding surprises

Workspace owners and admins are notified in the app, by email and in Slack when a connection expires. If the person whose login is connected is likely to leave, add a second connection from a shared or long-lived login first.

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Google Connections

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Connected since Mar 4, 2026

ppc@growthlab.io

Google connection expired

Reconnect3
Add Google Connection1

Scripts only

Monitor script executions

Scripts + Google Ads

2
  1. 1

    Add Google Connection starts Google's sign-in and consent screen.

  2. 2

    Choose Scripts + Google Ads to list accounts and sync performance. Scripts only just monitors script executions.

  3. 3

    If Google access expires or is revoked, the connection turns amber. Click Reconnect β€” your accounts, scripts and assignments stay as they are.

Part of the guideConnecting Google Ads accounts

More on this topic

  • How to find your Google Ads customer ID
  • What is a Google Ads manager (MCC) account?
  • What is the OCID in a Google Ads URL?
  • A Google Ads account is not showing up β€” what to check

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